06 / CONTACTSTART WITH
START WITH
THE PROBLEM.
A useful first conversation starts with the current process, systems involved and the outcome you want to improve.
BRING THIS
- What currently takes too much time?
- Which systems or spreadsheets are involved?
- Where do errors, delays or manual handoffs happen?
- What would a useful outcome look like?
INTAKE
BUSINESS / TEAM
INDUSTRY
CURRENT SYSTEMS
PROBLEM / OUTCOME
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